Employee Benefit Portal
Citrus County School Board
Enrollment Information
Annual Enrollment
Open enrollment is your annual opportunity to review, update, or enroll in employer-sponsored benefits for the upcoming plan year (January 1 – December 31), with all elections and changes required to be completed during this period unless a qualifying life event occurs.
New Hires
New employees have 30 days from their hire date to enroll in benefits, which take effect on the first day of the month following 30 days from your hire date, and completion of the enrollment process is required to ensure timely coverage and avoid lapses in benefits.
Midyear Changes
The benefits you select will remain in effect for the plan year (January 1 – December 31), with changes allowed only if a qualifying life event occurs; in such cases, employees have 31 days to notify their employer and complete the necessary paperwork.
Continuation of Coverage
Upon retirement or termination, you may be eligible to continue certain insurance coverages through COBRA, Portability, or Conversion, allowing you to extend, transfer, or convert your benefits based on eligibility and plan provisions.
Benefits
The benefits guide has all of your information.
Important Information
The information found within the benefit portal is designed to assist you in making important decisions regarding your benefits, provide you with important contact information for the benefit plans that are available to you. Combined Benefits Group (CBG) is the Third Party Benefit Administrator for the District’s benefit program.
Related forms and documents
2027 Rate Summary
2026 Rate Summary
SEPARATION OF SERVICE PACKET
Annual Disclosures Booklet
How to Access your 1095C Forms
Notice Regarding Availability of Form 1095C
2027 Important Notice from CCSB (Part D) Condensed
Combined Benefits Group
- 1202 Lakeway Drive. Suite 6, Austin, TX 78743
- Phone: (512) 261-6458
- Fax: (512) 261-6975
- https://mycbgbenefits.com/
Medical
Medical insurance helps cover the high costs of medical and hospital expenses. Depending on your chosen plan, it can cover or contribute to annual physicals, doctor visits, hospitalizations, and emergency room visits. Review the summary of benefits to select the plan that best meets your needs.
External Links
Related forms and documents
Citrus County Schools Plan Comparison Grid 2027
2026 – Plan Comparison Grid
2026 Health Insurance Rates
CCRH – NEW PATIENT PACKET–FILLABLE FORM–
CCRH My Pharmacy – Plan Information
Florida Blue
- Phone: 1-800-FLA-BLUE
- https://floridablue.com/
Dental
Your smile is one of the first things people notice. Dental Insurance helps cover costs for regular checkups, cleanings, basic and major procedures, and possibly orthodontia, depending on your plan. Even if you have a great smile, regular dental visits are crucial for spotting issues like heart disease, diabetes, and oral cancer early.
External Links
Related forms and documents
Plan Information
Dental Cost Estimator
CCSB-Dental-Ameritas-Dental-Claim-Form
Ameritas
- PO Box 81889 Lincoln, NE 68501
- Phone: 800-487-5553
- group@ameritas.com
- http://ameritas.com/
Vision
Vision insurance offers more than savings on glasses and contact lenses. Most plans cover annual eye exams and part of the cost for frames and lenses. Eye exams can detect medical conditions like diabetes, thyroid disease, and cancer.
External Links
Related forms and documents
Plan Information
Ameritas Mobile App
Reimbursement Claim Form
Lasik Claim Form
Ameritas
- PO Box 81889 Lincoln, NE 68501
- Phone: 800-487-5553
- group@ameritas.com
- http://ameritas.com/
Employee Assistance Program
Free resources available at no cost for when life happens! Click on the link to guidance resources, register, and enter Web ID ONEAMERICA3. You can also call 855-387-9727 for assistance.
External Links
Related forms and documents
ComPsych Guidance Resource Program – Highlight Sheet
ComPsych Guidance Resources Program
- Phone: (855) 387-9727
- https://www.guidanceresources.com
Telehealth
With telehealth, you can receive treatment for minor illnesses without visiting a doctor’s office. Enrolling in this benefit provides access to medical consultations via phone, email, or video chat, often connecting you with a doctor within 30 minutes. A doctor can diagnose your minor conditions and prescribe medication for ailments like the common cold, flu, pink eye, and more.
External Links
Related forms and documents
Access Medical w Behavioral Health – Plan Information
Dependent Registration
Pharmacy
Telehealth Health Advocate Solutions
Telehealth Diabetic Supplies
Access Medical
- Phone: 800.800.7616
- https://mybenefitswork.com/
Hospital Indemnity
Hospital Indemnity through APL provides a cash benefit on admission to the hospital admission, in addition to a daily benefit for each day of confinement. This is a great benefit when planning for a family as maternity is a covered benefit!
Related forms and documents
CCSB – Hospital Indemnity – CHUBB – Plan Information
Claim Form
How To File a Claim
Chubb
- PO Box 6700, Scranton, PA 18505-0700
- Phone: 888.499.0425
- educatorclaims@chubb.com
- https://my.combinedinsurance.com/
Emergency Transportation
Medical Transportation through MASA covers common balance billing that occurs when transported by ambulance. MASA covers both ground and air ambulance transportation.
External Links
Related forms and documents
MASA Platinum – Plan Information
MASA Emergent Plus – Plan Information
MASA Emergent Ground – Plan Information
Continuation of Coverage
MASA-MTS-Claim-Instructions
MASA Medical Transport Solutions
- Phone: 800.423.3226
- https://www.masamts.com/
Disability
Why Disability Protection? Your income is too important not to protect! Once sick days are exhausted, what will pay the ongoing bills each month? Disability Income provides up to two thirds of your income tax-free when unable to work based on your health. Disability coverage is available for both short term illnesses to long term. You choose when you want your benefits to begin. Disability Protection is also an important benefit when it comes to family planning as maternity is covered as any other illness!
Related forms and documents
Disability Plan Highlights -CCSB
Lump Sum Disability Plan Information
CCSB-Disability-Claim-Packet
OneAmerica
- Phone: 800-553-5318
- https://oneamerica.com
Voluntary Group Life
Term Life provides inexpensive life insurance coverage while working for CCSB. Coverage is available for employees, spouses, and children.
External Links
Related forms and documents
Voluntary Life and AD&D Plan Highlight CCSB
Citrus County School Board Term Life EOI Flyer
Term Life Claim Form -CCSB
Portability Employee Guide
Employee Guide to Conversion
Application to Port Coverage-CCSB
Application to Convert Life Coverage-CCSB
OneAmerica
- Phone: 800-553-5318
- https://oneamerica.com
AD&D
While life insurance is beneficial, it may not fully cover your financial obligations if a dependent passes away suddenly. Accidental Death and Dismemberment (AD&D) insurance offers financial protection in the event of a serious accident that results in death or specific injuries.
This affordable life insurance option is usually available for you, your spouse, and dependent children, providing essential financial protection for your entire family.
Related forms and documents
Life-and-Accidental-Death-Proof-of-Loss
New York Life Group Benefits
- Phone: (888) 842-4462
- https://www.newyorklife.com/group-benefit-solutions/employees
Permanent Life
Permanent Life Insurance you can take with you when you leave your job. Your benefit and rates are locked in! Coverage is available for Employees, Spouses, Children, and Grandchildren. Consider Life Insurance You Can Keep!
External Links
Related forms and documents
Texas Life Highlights
Citrus County School Board TXL Brochure
CCSB Dependent Signature Card
Texas Life
- Phone: 800.283.9233
- https://texaslife.com/
Cancer
Cancer coverage through APL provides cash benefits directly to you to help cover out of pocket expenses not covered by traditional medical plans. Expenses such as time off from work and travel expenses, deductibles and coinsurance.
External Links
Related forms and documents
Plan Information
Claim Form
Portability Election Form
Plan Information (Grandfathered Plan)
American Public Life
- Phone: 800.256.8606
- https://ampublic.com/
Accident
Accident insurance pays cash benefits directly to you to help cover out of pocket expenses such as emergency room, urgent care, and ambulance.
External Links
Related forms and documents
Plan Information
Claim Form
Portability Election Form
American Public Life
- Phone: 800.256.8606
- https://ampublic.com/
Critical Illness
Planning for sudden illnesses is challenging, but critical illness insurance provides essential financial support. Critical illness insurance offers a lump-sum benefit upon diagnosis of covered conditions such as heart attack, stroke, and cancer (if included in your policy). Use this money to cover out-of-pocket costs, mortgage payments, groceries, or expenses not covered by your medical plan.
Related forms and documents
Plan Information
Semi-Monthly Rate Chart
Wellness Reimbursement
CCSB-CI-SunLife-Claim-Form
Portability Notice
Certificate of Coverage
Sun Life Critical Illness – Highlights
Sun Life Financial
- Phone: 800.786.5433
- http://sunlife.com/us
Identity Theft
Norton LifeLock provides both Financial Identity Protection and Digital Identity Protection. Lifelock provides numerous tools to monitor and protect your identity but also provides restoration services in the event your identity has been compromised.
External Links
Related forms and documents
Plan Information
Member Experience
How to Register Your Account
Our Apps – How to Use Them
NLBS Portability Flyer
Norton LifeLock
- Phone: 800.543.3562
- https://lifelock.com
Flexible Spending Accounts (FSA)
A flexible spending account (FSA) is a tax-advantaged financial account available through your employer's cafeteria plan. The medical FSA is the most common type, allowing you to allocate part of your earnings for qualified expenses like medical copays with doctors, dentists, and optometrists.
Note that funds not used by the plan year's end are typically forfeited under the "use it or lose it" rule, unless your employer offers a rollover provision.
External Links
Related forms and documents
CCSB FSA Highlights 2026
Claim Form
Direct Deposit Request Form
Mobile App Flyer
Web Portal Login
What is DCAP
DCAP Continual Reimbursement Packet
NBS
- Phone: 855.399.3035
- https://nbsbenefits.com/
Connect with us.
Have a question about your employee benefits? If you are an employee/participant with questions about your benefits, contact our Benefit Enrollment Service Center at +1 (888) 600-4534.

